Your data,
handled properly.

We collect personal information that you voluntarily provide to us when registering an account, expressing an interest in obtaining information about us or our services, or otherwise contacting us.

• Personal Identifiable Information (PII): Full name, date of birth, nationality, government-issued identification numbers (e.g., passport number, national ID, SSN/TIN).

• Contact Information: Email address, physical address, phone number.

• Financial Data: Bank account details, source of wealth, trading experience, financial history, and transaction activity.

• Technical & Usage Data: IP address, browser type, operating system, device identifiers, login data, page interaction statistics, and cookies.

We process your personal information for lawful business purposes, including:

• Account Setup & Identity Verification: Verifying your identity to comply with Anti-Money Laundering (AML) and Know Your Customer (KYC) obligations.

• Service Provision: Executing transactions, managing trading accounts, and providing customer support.

• Risk Management & Security: Detecting, preventing, and addressing fraud, unauthorized access, or illegal activities.

• Regulatory Compliance: Fulfilling obligations mandated by financial regulatory authorities.

• Communications: Sending administrative updates, transaction confirmations, and marketing materials (where permitted).

We do not sell your personal data. We may share your information under the following circumstances:

• Service Providers: Third-party vendors providing IT infrastructure, payment processing, background verification, and customer analytics.

• Regulatory & Law Enforcement Bodies: Legal authorities when required by subpoena, court order, or applicable financial law.

• Corporate Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business.

We employ industry-standard encryption, firewalls, and secure socket layer (SSL) technology to protect your data. We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by statutory retention periods (typically 5–7 years post-account closure for financial records).

Depending on your jurisdiction (e.g., GDPR, CCPA), you may have the following rights:

• Access: Request a copy of the personal data we hold about you.

• Rectification: Request correction of inaccurate or incomplete data.

• Erasure: Request deletion of your data (subject to regulatory retention requirements).

• Restriction & Objection: Object to or restrict processing under certain conditions.

For questions or to exercise your privacy rights, contact our Data Protection Officer at:

• Email: support@sterlingfxm.com

• Entity: Sterling Group Holdings Limited (Company Reg: 02884370)